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Terms & Conditions


Welcome to SkyWing Careers! We are committed to providing high-quality services to aspiring cabin crew professionals worldwide. These Terms and Conditions outline your rights and responsibilities when using our website, services, and products. By accessing our platform, you agree to comply with these terms. If you do not agree, kindly discontinue use.

At SkyWing Careers, we aim to empower individuals by offering comprehensive preparation tools, expert guidance, and industry-relevant resources. Our services are designed to enhance your readiness and confidence for cabin crew recruitment processes, ensuring you are well-prepared to meet the expectations of airlines globally.

Scope of Services
SkyWing Careers offers a diverse range of services tailored to meet the unique needs of cabin crew aspirants. Our offerings encompass every stage of the recruitment process, providing you with actionable strategies and support. Our services include:
 

  1. CV Optimization:

    • Crafting professional resumes aligned with airline-specific requirements.

    • Ensuring compatibility with Applicant Tracking Systems (ATS).

  2. Interview Preparation:

    • One-on-one coaching sessions to refine your communication skills, body language, and overall presentation.

    • Strategies to confidently answer competency-based and situational interview questions.

  3. Group Discussion Mastery:

    • Expert-led coaching to enhance your teamwork and problem-solving skills.

    • Tips on handling group dynamics effectively to leave a lasting impression.

  4. Mock Interviews:

    • Simulated interview scenarios tailored to replicate real-life airline assessments.

    • Constructive feedback provided to identify strengths and areas for improvement.

  5. Full Cabin Crew Career Package:

    • A comprehensive program combining CV optimization, interview preparation, group discussion mastery, and additional personalized support.

    • Includes access to premium guidebooks and online workshops.

  6. Guidebooks:

    • Exclusive downloadable resources, covering topics like airline-specific application strategies, grooming tips, and cultural expectations.
       

Important Note:
While our services are meticulously designed to provide you with the skills and knowledge necessary for success, the final outcomes of recruitment depend on various factors, including your application, performance, and the specific airline’s requirements.

Services Provided
SkyWing Careers takes pride in offering services that address every aspect of the cabin crew recruitment process. Each service is designed to provide actionable insights and tailored support:
 

  • ATS-Friendly CV Writing: Your CV is a critical first step in showcasing your potential. Our team ensures that your CV is not only ATS-compliant but also highlights your skills, experiences, and personality effectively.

  • Personalized Coaching: All our coaching sessions are customized to meet your individual goals, addressing specific challenges you may face during assessments or interviews.

  • Resource Materials: Access a library of digital guidebooks and templates designed to give you a competitive edge. These resources are created in collaboration with aviation experts.

  • Skill Development: Beyond technical preparation, we emphasize developing essential soft skills such as empathy, problem-solving, and adaptability.

Our services are built on years of expertise and feedback from candidates, ensuring that you are equipped with the tools needed to stand out.

User Responsibilities
As a user of SkyWing Careers, you play an integral role in ensuring that the services we provide are effective. By using our platform, you agree to:

  1. Provide Accurate Information:

    • Submit true and up-to-date information during registration and service usage.

    • Any false or misleading details may hinder the effectiveness of the services provided.

  2. Respect Confidentiality:

    • Materials, coaching sessions, and other content provided by SkyWing Careers are proprietary. Sharing them with third parties or unauthorized individuals is strictly prohibited.

  3. Adhere to Service Guidelines:

    • Utilize the services ethically and in alignment with the intended purposes. Misuse of any service, such as distributing or plagiarizing content, may lead to account termination.

  4. Engage Actively:

    • To maximize the value of the services, we encourage active participation, timely communication, and adherence to any preparatory requirements provided by our team.

By fulfilling these responsibilities, you contribute to creating a professional and effective learning environment.

Intellectual Property
All content on the SkyWing Careers website and associated platforms is the intellectual property of SkyWing Careers. This includes:

  • All text, images, graphics, videos, and downloadable materials.

  • Proprietary coaching methodologies, session recordings, and guidebooks.

These materials are protected under copyright laws and are provided solely for personal use. Unauthorized reproduction, sharing, or distribution is strictly prohibited and may result in legal action.

Payments & Refunds
SkyWing Careers is committed to maintaining transparency in our payment and refund policies:

  1. Payment Requirements:

    • Payments must be completed in full before accessing services. Secure payment gateways ensure that all transactions are protected.

    • Multiple payment options, including installment plans, are available to make our services more accessible.

  2. Refund Eligibility:

    • Refunds are offered for services not yet rendered or accessed.

    • Requests must be submitted within 14 days of purchase.

  3. Exclusions:

    • Refunds are not applicable to services that have already been delivered (e.g., completed coaching sessions) or digital products that have been accessed.

  4. Refund Process:

    • To initiate a refund, email hello@skywingcareers.com with the order details and a brief explanation.

    • Our team will review the request and respond within 7–14 business days.

We ensure that all refund requests are handled with professionalism and care.

Limitation of Liability
SkyWing Careers provides tools and guidance to empower your success. However, achieving your career goals is influenced by your dedication, performance, and external factors specific to each airline.
We encourage you to take full advantage of the resources, coaching, and materials provided. Any decisions or actions based on our guidance remain the sole responsibility of the user.
SkyWing Careers is not liable for indirect or consequential damages resulting from service use.

Governing Law
This agreement is governed by the laws of the United Kingdom. Any disputes arising from these terms will be addressed in UK courts, ensuring compliance with local regulations.

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